Dustin Templeton MacSpecialist Resume
As Executive / Shareholder
Pre-purchase executive performance:
- Retained TKC legal and accounting
- Became 33% shareholder of TKC
- Wrote business and marketing plans with financial projections for TKC
- Obtained financing for TKC purchase of GEC assets
- Negotiated asset-only purchase of original GEC d/b/a MacSpecialist
- Established new lines of credit with vendors
- Entered new partnership agreements with Apple
- Negotiated leases and contracts with property managers, contractors, partners, distributors, vendors, sub-contractors, etc.
Post-purchase executive performance:
- Increased company revenue by 64% in first 24 months
- Increased company profitability year over year
- Developed recurring services revenue streams
- Oversaw physical expansion from 1 to 4 locations
- Functioned as director of sales, marketing and purchasing divisions
- Received numerous national channel recognition from Apple for exceeding sales goals and service standards
- Sold TKC shares in 2011
As Director of Marketing
Brand Development
- Developed brand identity
- Developed core messaging
- Determined core values
Digital Marketing Initiatives
- Email marketing campaign development – grew list to 20,000+ subscribers with double-digit open rate
- Social media marketing
Traditional Marketing Initiatives
- Seminars
- Special Events
- Developed & managed advertising campaigns for radio and industry-specific print publications
PR Job Functions
- Performed interviews with local and industry-specific national media
- Secured numerous 5-figure sponsorships for seminars and special events.
- Press release concept, copywriting, and distribution
As Director of Sales
Retail
- Recruited and trained sales managers and GM
- Implemented Friedman Group Store Management system
- Defined departmental and individual sales goals and quotas
- Led departmental and company-wide meetings
B2B
- Recruited and trained inside and outside sales team
- Set departmental and individual sales goals quotas
- Developed and implemented department-specific sales training program
- Set departmental KPIs
- Developed customer service processes for retail and b2b sales teams
Finance / Operations
- Managed migration from paper-based accounting to software-based system
- Provided AccountEdge training for relevant staff
- Managed migration from FileMaker inventory and invoicing database to Lightspeed POS
- Provided LightSpeed training for management team
- Developed process for accounting data export / import
